Terms of service

Welcome to GoHapo.Kids!

These Terms and Conditions outline the rules and regulations for using the GoHapo.Kids website and services. By accessing this website and making a purchase, you agree to comply with these terms. If you do not agree, please refrain from using our site.

General Information

GoHapo.Kids is a brand operated by Parshv Enterprises. Throughout the site, the terms “we,” “us,” and “our” refer to GoHapo.Kids. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to the following terms. Any breach of these terms may result in immediate termination of your Services.

Eligibility

Users must be at least 18 years old to use this website. Minors under 18 may only use the site with the involvement and supervision of a parent or guardian.

Products and Services

All products, including educational books, toys, and kids' products, are subject to availability. We reserve the right to modify, discontinue, or limit products or services without prior notice. Images of products are for illustrative purposes only and may differ from the actual items. Prices are exclusive of applicable taxes and fees unless stated otherwise.

We make every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your computer monitor’s display of any colour will be accurate.

Pricing and Payment

Prices are subject to change without notice. Payments must be made in full via accepted payment methods at checkout. We are not responsible for delays caused by payment gateway issues. Discounts and promotions must be used before expiration and adhere to their terms.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. This includes promptly updating your account and other information, such as your email address, so that we can complete your transactions and contact you as needed.

Shipping and Delivery

Delivery times for kids' products are estimates and may vary by location. GoHapo.Kids is not liable for delays caused by shipping carriers or customs. Shipping costs are calculated at checkout and subject to change based on carrier rates. Customers are responsible for providing accurate shipping information.

We are not responsible for lost or stolen packages if the shipping information provided is incorrect.

Returns and Refunds

Refer to our Returns and Refund Policy for full details. Items must be unused, in original packaging, and returned within the specified period for eligibility. Refunds are processed within 7-10 business days upon approval. Sale items and gift cards are non-refundable.

Damaged or defective products must be reported within 48 hours of receipt for a replacement or refund.

User Conduct

You agree to use the website for lawful purposes only. Do not upload malicious code, viruses, or spam to the site. Fraudulent activity will result in account suspension or legal action.

You must not misuse our products or services or use them for any unauthorised purpose, including in violation of any laws.

Intellectual Property

All site content, including images and text, is owned by GoHapo.Kids or used with permission. Unauthorized use of intellectual property is prohibited. Suggestions and feedback submitted become our property without compensation.

Liability Limitations

We are not liable for damages resulting from the use or inability to use our website or products. This includes direct, indirect, or incidental damages. Some jurisdictions do not allow liability limitations; these terms may not apply in those cases.

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

Privacy Policy

Personal information submitted is governed by our Privacy Policy. We take measures to protect your data but do not guarantee complete security.

Changes to Terms

We may update these terms at any time without prior notice. Your continued use of the site constitutes acceptance of changes.

Governing Law

These terms are governed by the laws of India. Disputes will be resolved exclusively in India.

Indemnification

You agree to indemnify, defend, and hold harmless GoHapo.Kids, its officers, employees, and agents from any claims or demands arising out of your breach of these terms or violation of any law or the rights of a third party.

Contact Information

For questions about these terms, contact us:
GoHapo.Kids
Email: hello@gohapo.kids
Phone: +91 8485867466